I signed up for the recent Point Hacks ANZ Rewards Platinum card exclusive offer where you get 75k Velocity points if you spend $1,500 within the first three months.
I received my card and then proceeded to call ANZ to activate my card as I didn’t have a CRN number.
They activated the card and then I proceeded to activate my rewards account and turn on auto redemption.
I wasn’t able to activate my ANZ rewards account for some reason. I entered my details on the registration form but it wouldn’t let me access the next page. I tried this on both desktop and mobile.
I went out after this and made a small purchase on the card. After I had time, I called ANZ Rewards and they were able to create an account for me over the phone. I’ve since activated auto redemption for Velocity points.
Am I still eligible for the offer as ANZ’s website states the below:
Take up a new ANZ Rewards Platinum credit card to receive:
75,000 bonus Velocity Frequent Flyer Points
$95 Virgin Australia Travel Credit
30 Velocity Status Credits
$50 credited to your new card
When you switch on and keep on ANZ Rewards Auto-Redemption for Velocity Points and spend $1,500 on eligible purchases within 3 months from approval.
Then below, where it provides instructions on how to turn on auto redemption, it states:
To be eligible for this offer, as soon as you’ve received and activated your new ANZ Rewards Platinum credit card, switch on and keep on ANZ Rewards Auto-Redemption.
My question is that since I made a purchase before turning on the feature, am I now ineligible for the offer?
I’ve been on the phone with ANZ the whole day and they cannot give me a straight answer. It’s very frustrating.