Signed up to Westpac 100k Qantas Point bonus but have not yet received the signup bonus

Hi , I signed up for a Westpac Altitude Black card through Pointshack back in Feb, its now 26th July and the promised 100,000 Qantas Frequent Flyer points are yet to be credited .

I’ve easily spent over $50k on the cards since Feb , so there should be no issue in qualifying for my bonus,

Why has this not been paid to me yet ?


10000 points?

Did you try ringing Westpac and also confirming your Qantas Frequent Flyer details are correct? Did you earn points for your ~$50k spend?

Hi Kieran - we saw your request come through to our customer support system (emails to/from We can try and help you privately there, so please take a look and reply to that when you can.

  • Keith