Hey everyone,
I’ve booked a Qantas Oneworld Classic Flight Reward and want to add one more segment to my itinerary. When I tested my full itinerary, including the additional leg, using the Qantas multi-city booking tool, it priced correctly at 132,400 points. However, when I proceeded with the booking, I got an error.
I then called Qantas to manually add the extra leg to my existing booking, but they also encountered an error. After about 15 minutes of “investigating,” they told me I had too many stopovers, but I believe I’m still within the 5 allowed.
My Current Booked Itinerary:
- Bangkok (BKK) → Hong Kong (HKG) – CX774 • 29/06 • 12:05 - 16:15 - segment
- Hong Kong (HKG) → Sydney (SYD) – CX111 • 29/06 • 19:10 - 06:10 (+1) - stopover
- Sydney (SYD) → Kuala Lumpur (KUL) – MH122 • 27/08 • 13:05 - 20:00 - segment
- Kuala Lumpur (KUL) → Cochin (COK) – MH108 • 27/08 • 22:00 - 23:20 - stopover
- COK → DEL - surface sector
- Delhi (DEL) → Helsinki (HEL) – AY122 • 01/09 • 07:40 - 14:25 - segment
- Helsinki (HEL) → Rome (FCO) – AY1763 • 01/09 • 15:35 - 18:00 - stopover
- COK → DEL - surface sector
- Paris (CDG) → Kuala Lumpur (KUL) – MH21 • 19/09 • 11:25 - 06:10 (+1) - segment
- Kuala Lumpur (KUL) → Singapore (SIN) – MH607 • 20/09 • 19:10 - 20:25 - segment
- Singapore (SIN) → Sydney (SYD) – QF84 • 20/09 • 22:35 - 08:15 (+1) - stopover
The Flight I Want to Add:
- Barcelona (BCN) → Paris (CDG) via London Heathrow (LHR)
- BA477 (BCN → LHR) 07:40 - 09:05 - segment
- BA308 (LHR → CDG) 10:45 - 13:10 - stopover
When I initially built the itinerary in the Qantas multi-city tool, it priced correctly as a 132,400-point RTW Classic Flight Reward, but it won’t let me ticket it.
Has anyone experienced a similar issue? Any suggestions on how to proceed?
Appreciate any insights!