Is there a cooling period before reapplying for a Virgin Money credit card?

Hey folks,

I’m trying to apply for the Virgin Australia Velocity Flyer Card however my applications are being denied. I’ve never been declined before so I’m wondering if I’m not eligible as I did previously hold this card ~ 6 months ago.

Is there a requirement on how long between holding a card with Virgin Money to be classified as a “new customer” similar to Amex?


Hi @bwilliams941

Why credit card companies refuse some applications and accept others is one of the Great Mysteries of Life. However, here are a couple of thoughts:

  • I note that you say that your “applications” (plural) are being denied. If you’re making multiple applications, you’re shooting yourself in the foot. Credit providers see multiple applications within a short space of time (eg. within 3-4 months of each other) as a potential sign of financial distress. With every application you make, your chances of getting approved are probably reduced.

  • I’ve just skimmed over the current Virgin Flyer Terms & Conditions and, to my surprise, I couldn’t find anything about there needing to be a 12-month “cooling period” between having the card once and applying for it again (I’m sure it used to be there in the T&C’s! Or I might have missed it). However, Virgin Money has every right to refuse your application if they think it’s been too soon. Personally, I always wait 12 months in between Virgin Flyer or High Flyer cards.

My advice: stop applying for credit cards (and for any credit at all, if possible), and wait at least 4 months… if you really have been making “applications” which have been denied, I’d even wait 6 months or more. The bottom line is that the longer you wait, the better your chances of your next application being approved.

There is definitely no 12 month waiting period. I had the card from July to October and then successfully applied again in January, 3 months after cancelling.

That said, it is issued by Citi who are notorious for declines (I just got declined for the Citi Velocity card, I’m guessing from having too many Citi issued cards over the past 6 months).

I’ve never had any issues churning through credit cards in the past - I opened and closed about 10 in 2021. It appears this history caught up with me in early 2022, at least with respect to Citi issued cards (Suncorp, Bank of Queensland, Velocity Flyer, etc.) as they denied my application despite entering the exact same info as previous Citi applications and only holding 1 x $6000 card with NAB at the time. Moved on to CBA and they approved me straight away. There was no reason given for denial when I called which is also frustrating - I suspect it’s due to applying for too much credit in the past.
I think it is just a Citi thing, which is a shame if you’re trying to earn Velocity points - the cards I mentioned previously either have direct earn or option to convert to Velocity.

I think it’s a Citi issue. I am In The same boat, smashed thru cards in 2021 (including 3 or 4 issues by Citi) and just had my 2nd Citi rejection of 2022.

I’ve decided to look elsewhere. Just approved to another Anz with no issues.