Hi all, I asked this question when I had my ticket bought
I flew on Cathay operated flight (CX135) but ticketed by Lufthansa as LH 7011. So Lufthansa should honour the points. But I need them in my United Mileage Plus and of course nothing was credited. I tried claiming via Mileage Plus “claim missing points” page but the system would not accept 7011 as a flight number, marks it as invalid. So I can’t submit the claim.
Who do I need to contact Lufthansa or United? Any suggestions how to go about this claim? Any suggestions on getting a successful outcome? I can predict that United will state that it’s a codeshare flight number and operating airline is not in Star Alliance and not a partner.
I flew business class so at least standard point would be nice.