Hey guys, i have booked a staycation at the Novotel Melbourne Central this coming Friday for 2 nights (I am a Melbournian) by using my AMEX Explorer travel credit.
Has anyone had success in changing the dates of a hotel booking that was created from the AMEX travel credits ? Or even obtaining a refund of your travel credits ?
And who should i contact ? Do i contact the hotel directly ? Or have a chat with AMEX Travel ?