Applied for Westpac credit card via Point Hacks link - Bonus points missing. Could you please assist?

Hi there,
I signed up to the Westpac Altitude black card when you were running a special “Point Hacks” offer of 80,000 plus a bonus 20,000 points when you sign up via the Point Hacks website, which I did. I have been awarded the 80,000 points, but not the bonus 20,000 points. Can you help?

Hi Nicola,

Could you please provide the details of your application to . Our team would do our best to help.