Sorry if these questions have been asked or answered before. I am new to this whole points thing but I have tried to read the Guides on this fantastic website and I have also tried to see if similar questions have been asked before.
Just some background information, my wife and I are planning our first trip to Europe next year. We’re looking mid-August to mid-September. Thinking France, Spain, Italy, Croatia and Greece.
I have about 130,000+ Kris Flyer points and 120,000+ American Express Rewards points. My wife has 120,000+ American Express Rewards points.
When I looked at redeeming points for business class flights there seems to be a waitlist and after speaking directly with the Singapore Airlines customer service they advised me that they could not give me a specific time for when I would be notified if I had been successful. However, the customer service officer stated that if I paid for an eligible economy fare and tried to upgrade that I would know straight away whether or not my upgrade was successful straight away. After speaking to my travel agent, she seemed a bit skeptical and was under the assumption that I would not be able to know whether my upgrade was successful until closer to the departure date. My travel agent also said that eligible upgradeable fares at that time were about $1k more than the cheapest fares on the same carrier, in this case Singapore Airlines.
So, just to summarise, my questions are:
- If I had enough points to redeem for business class tickets, and it says “Waiting List”, how long does it usually take before I am notified whether I have obtained the ticket or not?
- If I decide to pay for an eligible upgradeable ticket, and then upgrade, how long does it take before I am notified if the upgrade is successful?
- If the upgradeable ticket is about $1k more than the sale fare ticket on the same carrier that is not upgradeable is it still worthwhile purchasing the upgradeable ticket? I feel like it would be worthwhile if I could somehow ensure the upgrade, otherwise I may be stuck with a more expensive sale fare ticket, if that makes sense.
Again, I apologise if these questions have been asked or answered before and for the long post. This is the first time I have tried to incorporate using points and to be totally honest the process feels like there is a lot more red tape than I expected!