I have a Krisflyer booking for 2 Economy reward seats on Singapore Airlines, flying July 28th from Tokyo Narita - LAX. These are part of a big trip from Aus to UK via Japan and the USA. We have had to postpone the whole trip for obvious reasons, but we don’t know when we will be going instead.
I have contacted Krisflyer about cancelling the tickets, and they’ve said they can refund the points and taxes but have to charge us 150 USD for the pleasure (significantly more than the taxes in the first place!). I know it isn’t much, but I find this particularly unfair when obviously I wish I was still going and wouldn’t be cancelling unless I had to! Any tips? Should I wait to see if the travel danger period gets extended, even though I already know I can’t go?
Thanks in advance!