Qatar flights credited to Qantas instead of Virgin account - can earnings be redirected?

Frequent Flyer Programs
1

Hi,

This is my first time posting. I recently flew to Europe with Qatar Airways, and my travel agent asked for my frequent flyer program numbers. I provided both my Qantas and Virgin numbers. However, I just noticed that the points were transferred to Qantas instead of my preferred airline, Virgin. Is it possible to reverse the transfer and have the points moved to Virgin? I think it might have been a mistake to provide both frequent flyer numbers.

Thanks in advance.

Kind Regards,
Kingsley

2

Hi,

I don’t have personal experience in this but I would think that it would be next to impossible to get one airline to recall the points credited and another airline to cough up some points. Process-wise, it is likely not doable once a flight has been credited.

If a fault has been made, there might be room in asking for resolution. No fault in this case.

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