I delayed a recent trip a couple of days so that it would take place in my new membership year (ends 31 May, I traveled 01 June), and the Status Credits would go towards retaining Gold for another year… Before boarding my flights, my QFF app showed that my balance had reset to zero, ready for the new year. Unfortunately it looks like the Status Credits were added and then voided as if they had occurred in the previous year.
Not sure if I’ve been caught out by some technicality here, but it seems a bit misleading that the app would show a balance of zero.
I’ve already sent an inquiry to QFF, but don’t exactly expect a prompt answer. Is there anything else I can do here, or am I just out of luck?