I have an Emirates Skywards account and asked how many points I need for certain flights. I was advised by Emirates of a specific number of points to transfer from my AMEX, which I did. It turned out I was advised to transfer about 17,000 points in excess of what I needed.
I have tried on multiple occasions to get Emirates to restore the points to my card as they will expire in the Emirates account. Emirates have refused.
Has anyone else encountered this and found a solution?