If want to claim a Business class award seat for a flight on Ethiad from Manila to Amsterdam using Velocity points would I ring the VFF line to book this?
Have you tried searching on the Virgin Australia website? Click on the points or rewards flight toggle first.
Failing that, you will have to call VFF. There are some unreasonable restrictions on some partner flights (according to some point friends). Good luck.
Do watch out of the Velocity - Etihad surcharges though. This adds up quickly.