My wife and I recently booked a Japan holiday with our QFF points. We used the Qantas website to book this and found the process quite simple with a lot of availability.
My wife is a Qantas Club Member and we only just realised that we are not able to gain entry to the lounge pre flight due to our flight number… Because there is no QF in front of the flight number we are not eligible. Even though we booked using Qantas points through the Qantas website and we both are Qantas FF members and she is a Qantas club member we still cant access the lounge.
Am I missing something?
Any assistance would be greatly appreciated.