I am a recently retired Singapore Airlines PPS Solitaire member and wish to use my Kris Flyer miles for my wife and I to go to Canada mid next year.
I understand the changes that have been recently made to the Star Alliance Partner Airline redemption program however despite all the promises made by both Star Alliance and Singapore Air that this change will be for the better and you will be able to book Partner airline redemptions on-line nothing seems to have changed.
Despite spending hours on-line, speaking with SIA and a selection of travel agents I am still facing a solid brick wall with no one within SIA or Star Alliance willing to help.
Can anyone within the Point Hack Community offer advice please? Ideally we would like to take to direct Air Canada flight from Brisbane to Vancouver and return, departing mid July and returning early September, however a one stop Star Alliance flight via Asia (or New Zealand) would also be acceptable.
Any help will be gratefully received, thank you